Return & exchange

Returns or exchanges must be within the legal period of 14 days after receipt of your shipment:

  • In original condition
  • Unwashed and unworn
  • In the original packaging 

Gifts or promotional items are non-refundable.
The client is responsible for the return shipping charges, except if mistake
on your order from part of Flamingos.
Original shipping charges are non-refundable.
Each return shall be sent by registered post with acknowledgement of receipt or a tracking number and must clearly indicate “Returned Goods” for the customs services. And must mentioned the annotation "NO CUSTOM VALUE". 
If the return are approved, then your refund will be processed and a credit will automatically be applied on the original method of payment, within 10 business days. 

Return addess:

17 rue de Rosny
94120 Fontenay sous bois